In event of a cancellation by up to one week ahead of reservation, Tundra Adventure Charters LLC will attempt to re-book another trip and if successful will refund a portion of your payment. Any cancellation with less than one week notice will be fully charged for trip.
If charter is cancelled due to weather or mechanical problems before reaching destination, you will be refunded 100% or rescheduled for anther charter if schedule allows.
If mechanical problems arise during charter a portion of your payment will be refunded. Before noon 50%. After noon to return 25%.
The captain has full control of calling any trips due to weather (you really don’t want to be out there if he doesn’t want to be).
Sweatshirts, jeans, rain gear and comfortable clothes make all the difference. Hats are great for wind, sun, and heat loss on cooler days. Gloves and comfortable non-skid walking shoes are great.
Don’t forget your camera for those amazing views you will see.
Unscheduled trains using the tunnel in addition to the regularly scheduled passenger trains may cause occasional delays. Please plan with this possibility in mind. Once you arrive on Whittier side of tunnel follow the road to the Harbor parking lot. You will see a large two story building right at harbor side. This is the harbormasters office. Go inside & pay for a 12.00 parking ticket & put it in car up front by windshield. If you are in a trailer or large motor home you will have to park in dedicated parking far across railroad tracks and to the right.
There is a nice coffee shop near the dock to relax at if you do arrive ahead of schedule. If you do find yourself delayed on the Portage side of the tunnel, you will find there is no cell phone service at the tunnel entrance. Drive back to the Portage Visitor Center or Portage Lodge for use of a phone.
• Whittier: Fee’s Custom Seafoods (907) 472-5055
• Seward: Captain Jack’s Seafood Lockers (907) 224-8082
• Indian: Indian Valley Meats (907) 653-7511
• Anchorage: Tenth & M Seafoods (907)272-3474